Last Updated: Jul, 2024

1. General Terms
Due to the digital nature of our IPTV services, refunds are only granted under specific circumstances:

  • Technical issues that we cannot resolve within 3 day.

  • Duplicate or unauthorized transactions.

2. Non-Refundable Cases

  • Change of mind or accidental purchases.

  • Incompatibility with your device (check system requirements before purchasing).

  • Violation of our Terms of Use (e.g., account sharing).

3. How to Request a Refund
Contact our support team at support@bestiptvchannel.com within 7 days of purchase. Include:

  • Order number.

  • Detailed explanation of the issue.

  • Screenshots/video evidence (if applicable).

4. Processing Time
Approved refunds will be processed within 5-10 business days to your original payment method.

5. Chargebacks
Unauthorized chargebacks may result in permanent account suspension.