Last Updated: Jul, 2024
1. General Terms
Due to the digital nature of our IPTV services, refunds are only granted under specific circumstances:
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Technical issues that we cannot resolve within 3 day.
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Duplicate or unauthorized transactions.
2. Non-Refundable Cases
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Change of mind or accidental purchases.
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Incompatibility with your device (check system requirements before purchasing).
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Violation of our Terms of Use (e.g., account sharing).
3. How to Request a Refund
Contact our support team at support@bestiptvchannel.com within 7 days of purchase. Include:
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Order number.
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Detailed explanation of the issue.
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Screenshots/video evidence (if applicable).
4. Processing Time
Approved refunds will be processed within 5-10 business days to your original payment method.
5. Chargebacks
Unauthorized chargebacks may result in permanent account suspension.